Latest reviews...
Purchased a beginners guitar today and Adam was such a great help, full of knowledge and advice. Will definitely be back, one of the best guitar shops around. Highly recommend!
Utterly amazing store for guitar lovers! There are 100s of guitars of all sorts with very knowledgeable staff, all set in a beautiful building dating back to the 1400s. Would highly recommend!
Simply the most perfect guitar shop!
Friendly helpful staff, and an absolute Aladdin’s Cave of guitars from all eras; electric, bass, acoustic, vintage and collectible. The building itself is just as interesting, with a history dating from the 1400s.
Richard was very responsive to my initial enquiry, and they were able to ship my beautiful new guitar to me in absolutely mint condition. I live in a fairly remote corner of the world so managing to get an instrument here is no small feat. Thank you very much! February, 2025
I’ve shopped at Guitar Village for 20 odd years and always been pleased with their service. Even made the trek from Somerset to Farnham to exchange a Taylor acoustic I couldn’t get on with and was given superb deal. After 45 years of playing and collecting, a car accident and ill health meant swapping and giving up many of my guitars. I contacted all the large guitar shops and either had to send multiple photos of each guitar and/or was offered derisory trade in values. Derek and the guys at Guitar Village were immediately helpful when I contacted them, went out of their way to help an old customer and made me feel really valued. Guitars I can no longer play gone and superb advice on alternatives. I have used most of the big name guitar/music shops over the past 45 years, none come close to the service and professionalism of Guitar Village. I hope my health will improve and, if I shop for any new guitars, it will only be at Guitar Village, they make most of their competitors look like cowboys in my experience.
Do yourself a favour, forget the rest, go to the best: Guitar Village every day!
Hello, a pleasure to meet you lot today, love your humour Adam and thank you again Brad for the much needed lift. Life saver! Love the Atkin Richard, a real find😀 Happy new year to you all! signed a happy customer
The guitar arrived in perfect condition, beautifully set up. I've worked with timber all my life and appreciate how well made it is, the attention to detail and finish is amazing. Just for your information, the metal parts had a layer of condensation over them.
Thanks for a wonderful instrument. Dec 2024
I ordered a Fender Mike McCready Stratocaster from you last week. It arrived safely yesterday. I only got a few minutes with it yesterday but from that I can tell it plays absolutely beautifully. Dec 2024
I’ve purchased several products from guitar village in person over the years as I used to produce music in Farnham with resident musician 'Ed Lee' and so just wanted to say thank you. From pedals to guitar leads and various other equipment, I built a home studio and produced two Top 100 iTunes singles. I must admit, the songs came out 3-4 few years ago but thanks all the same! Dec 2024
The guitar arrived in perfect condition, beautifully set up.
I've worked with timber all my life and appreciate how well made it is, the attention to detail and finish is amazing. Dec 2024
Dear Richard, Dear Adam,
Thank you very much for the parcel. The guitar is beautiful - that's obvious. But ... your approach to the customer, your service - even better!!! Thank you for everything! Nov 2024.
Guys, thank you for your patience on the evening of 21/11/24. My friend & I had been to Tunstone Luthiers in Crowborough and got caught in traffic on our way to your facility to have a look for a Lowden guitar. We had intended to arrive at 4:30=5:00pm but arrived with 15 minutes to go before closing and received a welcome and polite reminder you closed @ six pm. I am writing to say how happy and unhurried I was treated and provided with a beautiful Lowden S23 to try. No pushing, harassment or any urgency was shown and I was let alone with said instrument to acclimatise with it! THANK YOU GUYS @ GUITAR VILLAGE!!!!!! A sale was made due to your ability and understanding of a musicians need to identify with an instrument of great quality and get to know it, even though it was, by this time, after closing time. WELL DONE GUYS!!! Excellent service and quality attention, I will be recommending your facility to any of my guitar associates who require a guitar or help with such an item. I have nothing but praise for your establishment and it's employees and I was surprised at the TARDIS like apparition presented to me by opening the front door, great place, great staff, great experience!!!! I love my new S23 Lowden!!!!! Nov 2024
Incredible stock, fantastic service every time, and a beautiful building. November 2024
Great service, world class service! Jarosław, November 2024
I highly recommend Guitar Village, they have a great range of products and outstanding customer service. November 2024
Fantastic and professional is the only way I can describe the people at Guitar Village. November 2024
Great communication and really helpful (and honest). Guitar arrived quickly, well packaged, and good setup. Very pleased, would recommend and use again. October 2024
Great service by Adam. Guitar arrived by lunchtime the following day and was absolutely fantastic. Can’t wait for band rehearsal to give it a proper run. Cheers. October 2024
Excellent product. Excellent communication. Excellent set up of guitar. Excellent packing for the trip to Australia and arriving safely in good time. No issues. Very impressed. October 2024
My Rickenbacker 620 was packed well and delivered to my door within 24 hours of purchase. Great service from Richard in sales. A highly recommended guitar outlet for your next purchase! September 2024