Latest reviews...
Excellent shop, most helpful when buying from distance. Guitar is wonderful, better than I expected. Thanks (July, 2025)
Hi ya folks. Guitar arrived today. Beautiful guitar, beautiful transaction and a fantastic delivery. I postponed delivery until today as I am off Fridays. Cheers, R (June 2025)
The guitar has arrived safe and sound. It is lovely and just what I wanted. Thank you for your friendly, kind and very helpful service. Thank you, S (June 2025)
Just to let you know that I'm very pleased with the Starfire. It plays and sounds great and is a credit to whoever did the re-fret and set up. Thanks, G (June 2025)
It’s arrived, what a beautiful guitar! Thanks a lot guys, it feels great, looks amazing, and sounds awesome, A (June 2025)
ordered yesterday at 11am, arrived today before 3pm in highland Scotland - top work. Next time I need something pronto I'll know where to look first. I'm looking forward to getting to grips with this instrument, sounds nice and tight and clean plugged in or not. (June 2025)
I would also like to add that I have just tried it and I am extremely impressed! A very happy customer indeed. Many thanks (June 2025)
Friendly and knowledgeable staff and good service. Great building. (May 2025)
Buying an instrument online, especially at a considerable distance, is always something that creates a certain amount of apprehension for various reasons, and especially when spending a large sum of money.
The experience with Guitar Village has been more than satisfactory in all respects.
I have to thank Adam for his availability through emails.
I also really appreciated the serious check list before packing the instrument.
So, I can only thank everyone at Guitar Village, and of course recommend them.
Thank you very much. (May 2025)
Have used GV for many years and always had good service ... highly recommended! (May 2025)
Transparent stock levels, saving you time and expectancy. Great job. Love my Maton Mini. Thank you GV. (May 2025)
As always, from Richard, to Derek, to Adam, dealing with GV is and has always been in my experience an absolute pleasure and you will always remain my go to place for my guitar requirements. I am sure it won’t be too long before I am returning to GV to explore the different rooms of pure magic and beautiful products within them! Thank you again for the ease of doing business with you and I look forward to seeing you all soon.
Purchased a beginners guitar today and Adam was such a great help, full of knowledge and advice. Will definitely be back, one of the best guitar shops around. Highly recommend!
Utterly amazing store for guitar lovers! There are 100s of guitars of all sorts with very knowledgeable staff, all set in a beautiful building dating back to the 1400s. Would highly recommend!
Simply the most perfect guitar shop!
Friendly helpful staff, and an absolute Aladdin’s Cave of guitars from all eras; electric, bass, acoustic, vintage and collectible. The building itself is just as interesting, with a history dating from the 1400s.
Richard was very responsive to my initial enquiry, and they were able to ship my beautiful new guitar to me in absolutely mint condition. I live in a fairly remote corner of the world so managing to get an instrument here is no small feat. Thank you very much! (February, 2025)
I’ve shopped at Guitar Village for 20 odd years and always been pleased with their service. Even made the trek from Somerset to Farnham to exchange a Taylor acoustic I couldn’t get on with and was given superb deal. After 45 years of playing and collecting, a car accident and ill health meant swapping and giving up many of my guitars. I contacted all the large guitar shops and either had to send multiple photos of each guitar and/or was offered derisory trade in values. Derek and the guys at Guitar Village were immediately helpful when I contacted them, went out of their way to help an old customer and made me feel really valued. Guitars I can no longer play gone and superb advice on alternatives. I have used most of the big name guitar/music shops over the past 45 years, none come close to the service and professionalism of Guitar Village. I hope my health will improve and, if I shop for any new guitars, it will only be at Guitar Village, they make most of their competitors look like cowboys in my experience.
Do yourself a favour, forget the rest, go to the best: Guitar Village every day!
Hello, a pleasure to meet you lot today, love your humour Adam and thank you again Brad for the much needed lift. Life saver! Love the Atkin Richard, a real find😀 Happy new year to you all! signed a happy customer
The guitar arrived in perfect condition, beautifully set up. I've worked with timber all my life and appreciate how well made it is, the attention to detail and finish is amazing. Just for your information, the metal parts had a layer of condensation over them.
Thanks for a wonderful instrument. (Dec 2024)
I ordered a Fender Mike McCready Stratocaster from you last week. It arrived safely yesterday. I only got a few minutes with it yesterday but from that I can tell it plays absolutely beautifully. (Dec 2024)
I’ve purchased several products from guitar village in person over the years as I used to produce music in Farnham with resident musician 'Ed Lee' and so just wanted to say thank you. From pedals to guitar leads and various other equipment, I built a home studio and produced two Top 100 iTunes singles. I must admit, the songs came out 3-4 few years ago but thanks all the same! (Dec 2024)
The guitar arrived in perfect condition, beautifully set up.
I've worked with timber all my life and appreciate how well made it is, the attention to detail and finish is amazing. (Dec 2024)
Dear Richard, Dear Adam,
Thank you very much for the parcel. The guitar is beautiful - that's obvious. But ... your approach to the customer, your service - even better!!! Thank you for everything! (Nov 2024).
Guys, thank you for your patience on the evening of 21/11/24. My friend & I had been to Tunstone Luthiers in Crowborough and got caught in traffic on our way to your facility to have a look for a Lowden guitar. We had intended to arrive at 4:30=5:00pm but arrived with 15 minutes to go before closing and received a welcome and polite reminder you closed @ six pm. I am writing to say how happy and unhurried I was treated and provided with a beautiful Lowden S23 to try. No pushing, harassment or any urgency was shown and I was let alone with said instrument to acclimatise with it! THANK YOU GUYS @ GUITAR VILLAGE!!!!!! A sale was made due to your ability and understanding of a musicians need to identify with an instrument of great quality and get to know it, even though it was, by this time, after closing time. WELL DONE GUYS!!! Excellent service and quality attention, I will be recommending your facility to any of my guitar associates who require a guitar or help with such an item. I have nothing but praise for your establishment and it's employees and I was surprised at the TARDIS like apparition presented to me by opening the front door, great place, great staff, great experience!!!! I love my new S23 Lowden!!!!! (Nov 2024)
Incredible stock, fantastic service every time, and a beautiful building. (November 2024)
Great service, world class service! (November 2024)
I highly recommend Guitar Village, they have a great range of products and outstanding customer service. (November 2024)
Fantastic and professional is the only way I can describe the people at Guitar Village. (November 2024)
Great communication and really helpful (and honest). Guitar arrived quickly, well packaged, and good setup. Very pleased, would recommend and use again. (October 2024)
Great service by Adam. Guitar arrived by lunchtime the following day and was absolutely fantastic. Can’t wait for band rehearsal to give it a proper run. Cheers. (October 2024)
Excellent product. Excellent communication. Excellent set up of guitar. Excellent packing for the trip to Australia and arriving safely in good time. No issues. Very impressed. (October 2024)
My Rickenbacker 620 was packed well and delivered to my door within 24 hours of purchase. Great service from Richard in sales. A highly recommended guitar outlet for your next purchase! (September 2024)