All UK orders (non-extended areas) received before 2pm (Mon-Fri) will be dispatched that same day for next working-day delivery. You can alternatively choose nominated day delivery in the checkout and choose a specific day (Mon-Fri) or collect from store.

We use UPS for domestic and international deliveries, all items are fully insured and can be tracked through the UPS website: CLICK HERE. A dispatch confirmation with tracking information will be sent once UPS have collected from us.

Orders need to be delivered to the billing address. If you happen to be out when UPS deliver your parcel they will leave a card with instructions on how to either re-arrange the delivery for another day or to an alternative address the following day. There is also an option to collect from your local UPS Access Point.

*The post codes below are deemed ‘extended areas’ by UPS and we need to charge a £20 delivery fee to cover this (we subsize these orders to the same extent as standard areas). The delivery time may vary and will be confirmed with the tracking.

AB37 – AB38
AB44 – AB45
AB53 – AB56
CA18 – CA27
HS – All
IM – All
IV9 – IV12
IV14 – IV28
IV30 – IV32
IV40 – IV56
KA27 – KA28
KW – All
LA15 – LA23
PA20 – PA38
PA41 -PA49
PA60 – PA78
PA80 – PA88
PH17 – PH26
PH30 – PH44
PH49 – PH50
TR21 – TR25
ZE – All

International & European Union Orders

As of 01 January 2021, rather than pay any tax at the point of purchase, VAT needs to be paid at the point of arrival of goods into your country. All international and EU orders will be UK VAT zero rated, the price shown in the basket has the UK VAT of 20% effectively removed.

When your order arrives in your country you will be contacted by UPS and it is at this point that you will need to pay the applicable VAT and any duty. UPS have excellent international experience of the process and ensure your delivery is processed efficiently. Please see the table below for each EU country VAT rate*:

Austria 20%
Belgium 21%
Bulgaria 20%
Croatia 25%
Cyprus 19%
Czech Republic 21%
Denmark 25%
Estonia 20%
Finland 24%
France 20%
Germany 19%
Greece 24%
Hungary 27%
Ireland 23%
Italy 22%
Latvia 21%
Lithuania 21%
Luxembourg 17%
Malta 18%
Netherlands 21%
Poland 23%
Portugal 23%
Romania 19%
Slovakia 20%
Slovenia 22%
Spain 21%
Sweden 25%
*Correct as of January 2021

For other countries please check with your local customs office.

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