Coronavirus Update Page

We are now open since Monday June 15th, customers can try guitars and amps in the shop, strings, accessories, and effects are all available at the counter

BEFORE YOUR VISIT

  • Please try to keep browsing to a minimum, all our guitars, amps and effects are at guitarvillage.co.uk. We are here to help you please call or email us for any information or advice beforehand
  • Small groups please, ideally one or two members per household
  • To operate safely, we may need to limit the number of customers in the shop
  • Please speak to us before visiting for any part-exchanges
  • We have paused repairs and restrings for now (warranty repairs will be done)

 DURING YOUR VISIT

  • Please keep 2 Les Pauls apart (about 2 metres)
  • No more than two customers at the counter please
  • We have hand sanitisers around the shop for you to use
  • We have put a one-way system in place to avoid close contact, especially on the stairs
  • We will be cleaning guitars with anti-viral sanitiser, if you use a guitar please leave it reversed on a stand or hanger. If you see a guitar reversed, please do not touch it

Opening Hours:
Monday to Saturday 10:00 – 18:00
Sundays Closed

Please help us to keep a safe and pleasant shopping experience. As always, you can buy online 24/7 with fast shipping worldwide and click & collect available. 14-day return promise for online purchases.

 

Online Orders & Delivery

Online orders are being processed as usual, our dedicated couriers are still running an excellent level of service. Please check your tracking details for further information.

We will aim to have your transaction processed, picked, checked and packed with the usual care and speed, we ask for your patience if a disruption occurs.

We have temporarily paused repairs and setups and aim to get this service running in the short term.


 Click & Collect

You may collect items ordered online or over the phone by arrangement with our members of staff and within our usual opening hours.


 Returns

We will, of course, honour our returns policy as normal, we are here to answer your questions as best we can.


 Contacting Us

Call us on +44 (0)1252 726821 during shop hours (Monday to Saturday 10:00-18:00) or email us [email protected]

 

 

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